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Resources for Businesses

My Home Location

Cheney, KS, USA

My BBB

BBB of Midwest Plains
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Business Profile

Water Softener Supplies

Culligan Water of Wheeling

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Softener Supplies.

Reviews

This profile includes reviews for Culligan Water of Wheeling's headquarters and its corporate-owned locations. To view all corporate locations, see

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Culligan Water of Wheeling has 26 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Jesus P

      Date: 09/12/2024

      3 years ago I bought an apartment in ********** which already had a Culligan filtration system installed, 2 months ago I made an appointment for maintenance (Wheeling office) unfortunately the person who confirmed the appointment forgot to schedule me, they cordially rescheduled me for a Saturday in which unfortunately no technician was scheduled to work so affectionately for the 3rd time they rescheduled me for Saturday August 31st but no technician was available due to Labor Day, I called another Cullingan store and they can't provide me with service because only one store in ******** can do so and it's the Wheeling store, I called customer service and corporation and no one has been able to help me.

    • Anna S

      Date: 04/09/2024

      I have had a Culligan water filtering system for approximately 25 years. Throughout that time it has been relatively good service, good product and have been satisfied with my water. However, the last three years have been a nightmare. The service department technicians have been ill equipped to keep my unit running efficiently and effectively, causing many leaks and a couple floods in my home. And recently, the response time to have technicians to service the unit has been awful! Often, having to wait 30 to 45 days for a technician to drive my home. I Discontinuing my service with them today through lots of trepidation and remorse. So sad! I will not be recommending their service or products ever again. Especially from this particular area in ********.

    • Hiten G

      Date: 10/13/2022

      Had a water filtration system installed and the installer left the water running in a bathroom that over flowed. The water had been running for over 8 hours! The local Culligan office was very nice but said that someone from Corporate would be calling. *************************** called and was very rude and spoke over me several times. Said that the flooding was caused because the drain must have been slow! I said the flooding happened due to the negligence of the installed who let the faucet run for 8 hours. Then ***** said that the installer didn't turn on the faucet. Well, the installer asked me where the nearest faucet or bathroom is and so I showed him. ***** said that they don't take any responsibility or liability about the flooding and the damage it caused. The damage is huge. A whole bedroom needed to have the carpet removed, the bathroom has warping and the hard wood floors in the basement are buckling. For such a reputable company, this is disappointing and has zero customer service. I would never recommend Culligan to anyone. If you want to save yourself from a headache, find another water company. One that has has honor and can provide you with help.

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