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Business Profile

Garden Center

Clovers Garden

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garden Center.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/23/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a $50 gift card from Clovers Garden for my mom for Mothers Day. Nowhere on the website nor on the gift card itself does it state that the gift cards can only be used at certain locations. When checking out at the *********** location, my mother was informed that her gift card would not be accepted at that location. There are several different Clovers Garden locations (***********, ********, ***************, **********, and ********). Apparently there is a dispute amongst family business owners and certain locations dont take the gift cards that they advertise online. However, the website does NOT advertise this nor does the gift card. Clovers Gardens website does not differentiate between the different locations and any reasonable person would assume gift cards are accepted at all locations. If gift cards are only accepted at certain locations, that should be clearly stated on the website. Their website and gift cards should be updated accordingly so other consumers are not scammed with these gift cards.

Clovers Garden is NOT a BBB Accredited Business.

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