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Business Profile

Home Inspections

Pinnacle Property Inspection Services, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Conor R

    Date: 10/15/2024

    Pinnacle missed some major issues with my home. I probably would have walked away from the deal or seriously revised my offer had I known them. It cost me around $13K to fix all the items that they missed. When my dad visited, he found all these problems within 5-10 minutes of going around the house (he's not even any type of tradesman or inspector!) Stacey seemed pretty dismissive about it on the phone. I would not recommend their services to anyone.

  • Michael C

    Date: 11/17/2023

    A fair and honest review of the services rendered, the follow-up communication, and extra costs i've incurred by using Pinnacle Property Inspection instead of a reputable company.This isn't meant to be a hit piece by any means but if you are looking for a home inspector - you want the job to be done properly. First off - we'll start with the positives:*Quick - they came out within a few days as needed for a quick close (they had as much time as they needed within the property to properly ***** all intended assets, no ******* at any point)*The inspector was nice And the rest...* MAJOR SUPPORT BEAM WAS CRACKED/BROKEN - holy cow - how do you miss this?? This isn't a small issue, this isn't something that was hidden or not easily seen...there is no visual impediments to see the beam clearly - they just missed it. And when confronted about this - they admitted they missed it - but were only willing to offer ~$500 per the "contract." This is beyond gross negligence and a lawsuit will be pending as this cost me over $5,000 to fix and had I known about this issue (as a reputable home inspector would have easily seen) I would not have placed an offer on this home without the replacement contingency. **Asbestos - all over. Again - they admitted they did not do anything with this - even though I asked the inspector if "that looked like asbestos" - he said he thought it wasn't any concern. Now, the "contract" doesn't state that they look for asbestos - but for a company that markets Asbestos services ALL across the website, all he had to do was say "you should get that tested, i'm not sure." Now i'm sure ***** will try and respond to this review with some story or explanation that doesn't add up to a reasonably ethical standard but she can't exactly argue with numbers though, and i've got all the evidence to back it up.

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