Reviews

Review Details

• Review fromNora M

  Date: 11/17/2024

  1 star
  It a scam clinic, unprofessional, untruthful collecting money without providing service. I went for a partial denture. They took my measurements and $200 as a down payment, with the rest to be paid upon receiving the final product. The pickup was scheduled for two weeks later.When I went to collect it, dentist said she forgot to send the measurements to the lab and didnt know where they were. She took my measurements again and told me to come back in another two weeks.When I went back, I found a trial model made of plastic to confirm the measurements. I tried it on, but it didnt fit my mouth or teeth at allit felt like it was made for someone else. I couldnt close my teeth, speak, or bite properly. She took my measurements for the third time and told me to come back in another two ******** took nearly two months to complete this partial denture. When I went for the final pickup, I tried it on and was shocked to find that it still didnt fit. It was completely offtoo high and low in different areas, extremely uncomfortable, and painful to wear. I couldnt speak or pronounce words properly.She tried to convince me it was fine by showing me in the mirror. Then, aggressively, she said, This is all Ive got. If you like it, take it and pay. If not, leave it and go. I told her I wouldnt take it and asked for a refund. She refused, saying I wasnt entitled to anything because the $200 was for the materials.She even threatened to call the police if I didnt leave. Despite taking my money, she provided any dental service or product. I paid for a complete product, which I never received. She refused to return $200 and behave unpolitly. To this day, I havent received my money back.