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Business Profile

Collections Agencies

Collection Specialists, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Collection Specialists, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Collection Specialists, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/18/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I urgently want to address the inaccuracies on my credit report stemming from the sharing of my personal information with credit bureaus. This has caused significant financial and emotional distress.In line with 15 USC 1681 Section 602, I affirm my right to financial privacy and expect my information to be treated confidentially.Additionally, under 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot disclose account details without my explicit consent, which I have not provided.The discrepancies related to COLLECTION SPECIALISTS have negatively impacted my financial standing, requiring immediate correction.Moreover, I emphasize adherence to 15 USC 1666(b), which prohibits creditors from treating credit card payments as late under specific circumstances.Below are my account details for your reference:Account Number: *********I urgently request a thorough review of my account, prompt rectification of the credit report inaccuracies, and strict compliance with federal laws governing my information.Failure to promptly address these concerns may lead to legal action. I appreciate your immediate attention to this matter.Sincerely,*********************

      Business Response

      Date: 05/14/2024

      We cannot locate a file on *********************, ************************************************************************  If we can be of any further assistance, don't hesitate to contact us.  

       

      Sincerely,

      *************************

      President and CEO of Collection Specialists, Inc.

      PO Box 1156

      ********, IN 46015

    Collection Specialists, Inc. is NOT a BBB Accredited Business.

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