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Business Profile

Manufactured Home Park

Sun Community

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Park.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/22/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We have live in one of Sun community's Apple **** in ******** MI for almost three years now.We have had issues with trees not being trimmed after summited requests for over a year now .We are having trouble with the neighbors that we also have reported to the office and nothing gets resolved, per our lease our yards are to be clean and free of debris and trash ECT.Cats are to be in the house or on a lease outside.But yet I have made complaints about my neighbors yard full of stuff and her cats coming into my yard dedicating on my ************ sleeping on my patio furniture.She feeds the wildlife which causes all kinds of rodent's to be around.Our community does yard checks and yet she gets away with her yard being full of trash.When everyone else gets fined for even a toy being in their yard .She has also called my husband a N***** and me a N***** lover and yet nothing has been done about it.The lady nit picks I report it to the park only for nothing to be done so it has resulted in me and her getting into a fight and me being charged with assault.I feel like management does nothing to resolve any issues with anything but is quick to fine other people for the littlest things .I will attach pics of the yard nextdoor to prove my point.

    Business Response

    Date: 11/04/2024

    We are in receipt of your request to resolve the complaint #******** submitted by ***** *****.

    ***** ***** is a resident of ********************** since November 30th, 2021.   ********************** is a manufactured housing community owned by ********************* located in ********, ***

    Ms. Piders concerns are the conditions of the neighboring home site, cats being outside unattended and verbal comments made by the neighbor.

    While there arent any direct actions requested in the complaint, please know that we are aware of the issues and condition of the neighboring home site, and are taking steps to resolve the matter. Unfortunately, we are not able to discuss the matters that have been or are currently being addressed.

    Should there be any future issues or incidents, we ask that Ms. ***** continue to communicate these to the office in writing so we can continue to act as necessary.

    Please consider this complaint resolved and close the matter.  

    Customer Answer

    Date: 11/04/2024

    They came over and talked to my husband today but not me . Other issue's have happened with this ***** since my report was made that I am not proud of where to I had to hire a lawyer. I guess we will see what happens in the next few months if nothing is done then I will be contacting someone else regarding the matter. I am not gonna be putting my job & family at risk to a hateful person that plays victim. Or to a community who won't listen to our complaints. 

    Customer Answer

    Date: 11/05/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 

    [Provide details of why you are not satisfied with this resolution.]

    They came over and talked to my husband today but not me . Other issue's have happened with this ***** since my report was made that I am not proud of where to I had to hire a lawyer. I guess we will see what happens in the next few months if nothing is done then I will be contacting someone else regarding the matter. I am not gonna be putting my job & family at risk to a hateful person that plays victim. Or to a community who won't listen to our complaints. 

    Regards,

    ***** *****


  • Initial Complaint

    Date:11/22/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We are being evicted for having children bikes in yard. When we went to talk to them bout the list of things needing to be done we were not told that anything was needed other than our dogs information. I sent that right away and was lead to believe that was the only problem. We have cleaned things up and are still being told they want to evict even after we were not told anything more needed to be done. Not only that but we have not received a notice since March 2023. We are not the only family in this park with bikes outside in our front yard yet we r constantly being targeted for things that other members of the community do as well.

    Business Response

    Date: 11/30/2023

    Please see attached.

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