We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

RetroRefresh

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Josh F

    Date: 10/17/2023

    I purchased a camo PS5 controller off of Amazon that was listed as excellent condition and it was clearly never "refurbished". It was disgusting, sticky to the touch, had grime all throughout the controller and it clearly had never been cleaned let alone refurbished. Purchased it for $66 + shipping (original NEW price is almost $80 from ******* so "I thought what the heck"). As soon as I paired it to the console, after I spent about 30 mins cleaning it, the controller has CRAZY drift to the right (meaning that, without me touching the controller, everything moves right on the screen). I reached out via Amazon (b/c there is not phone number to call on their website) and still have not heard back. I will give them another day and will be filing a complaint through Amazon. This kind of thing should be tracked so that they cant s**** people over like that. This is simply unacceptable.

  • Emilio P

    Date: 03/13/2023

    This place is a scam just like DK Oldies. They are selling video game and video game consoles on Amazon as Retro Refresh and shipping from Sosa Games with ***************** claiming the to be renewed when they have not. No refurbishing is being done to their products but they still charge you premium and claim to have done the service. This should be illegal. I bought a renewed Wii U that was supposed to be in excellent condition but the thing was still filthy. Not flithy from being left in the warehouse for a long period of time, it was flithy from heavy use or long-term use. This console was clearly never opened and cleaned up. They also didn't include several parts that were supposed to be included.

RetroRefresh is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.