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Business Profile

Storage Units

SE Storage

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:04/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In February I rented a storage unit & spoke with the owner ********************* the first month cost me over $100 for a 10 x 10 space I told him I will not be there long. My *********** were in a womans shelter. And We will be moving into a home soon, but I needed a small space to store some things. we were able to move into a home in March 31st, with so much going on it slipped my mind to call and inform *****, however he has several cameras including in front onc my former unit and employees on the premises, and I also left the lock. Now on Thursday, April 6, at about 2 AM I WAS CHARGED $85 a little after 8 AM I reached out to ***** & told him I had retrieved my things on 31 March. So I requested a refund. As it was the same day of the charge amount of hours later. I also left his lock on his premises and he also has several surveillance cameras on the property to confirm this. Not only did ***** refuse. He hung up on me. I then decided to post an honest review on ******* which still remains up. ********************* responded attempting to use bullying intimidation tactics by addressing me first and last name and lying about what actually took place not only is this individual a thief, disrespectful, and a bully. This is bad business top to bottom. The same day I was charged I called to cancel the unit is empty. They have their laughing knew I was gone. This is fat 100% plain and simple and this is not a new mode of operating for **************. It is important to know that this man is no one around this town upon further research for pulling this kind of scheme stealing, forgery, etc. see article attached. ****************************************************************************************************************************************

SE Storage is NOT a BBB Accredited Business.

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