We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Seal Coating

Sowers Sealcoating

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Seal Coating.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** Sowers seal coated our drive in the summer of 2022. We paid in cash. He didn't date the receipt or give us a contract. About a week or 2 after completion, we had him come back to put more sealer on the area where we back out of the garage. He came with a paint brush and put a thin coat on that disappeared very quickly. In November of 2022 we noticed the job failing in several areas. Our drive is 900 ft long with an additional very large area by our house. I contacted ***** in November. He said to contact him in the spring of 2023, which I did. I texted him several times to set up a time. My husband called and texted him as well. He said he was a man of his word, that he'd come to take a look at the drive. He never came and stopped all communication. There are so many areas that have washed or peeled off. We haven't done anything to cause the problem. We stayed off the drive after he completed the job for a couple of days, so there wouldn't be an issue. For the $5600 we paid, we are very frustrated and angry that he did such a poor job.I have 15 additional photos that are over 5 MB, so unable to send.

    Customer Answer

    Date: 12/11/2023


    This is the receipt we got from ***** Sowers. I realize that its not dated and no letterhead. I think he did that since it was a cash transaction. 
    Thank you for any help you can give me in resolving this issue. 

    Deb Canfield 

Sowers Sealcoating is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.