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Business Profile

Residential Roofing

AKC Improvements

Reviews

Customer Review Ratings

3.5/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromMorgan H

    Date: 11/16/2024

    5 stars

    Morgan H

    Date: 11/16/2024

    *** did a great job on my home!! They did a new roof, new siding, new windows and a new door. I will definitely use them again in the future and refer them to everyone! All of the work was done in a day! Im very happy with the service they provided and the customer service getting everything scheduled. 10/10 would recommend!

    AKC Improvements

    Date: 11/17/2024

    We appreciate you're review! We are so thankful that we were able to transform your home! 
  • Review fromChristine H

    Date: 11/10/2024

    2 stars

    Christine H

    Date: 11/10/2024

    Took them 3 days 2 put in 7 windows that were supposed to be great windows. The sashes have daylight and air coming through them and after multiple messages, they still haven't came out to readjust the sashes.

    AKC Improvements

    Date: 11/15/2024

    Hi *********! Thank you for your review. We sincerely apologize for the negative experience you had with our window installation. We received your comment via ******** on 11/11 and you were messaged about your concerns as soon as we opened the next business day. We have you on the schedule to address your concerns and you have confirmed the date and time. Our business phone number was updated on all of our social media accounts, and website to better serve our customers back in September of 2024. We do apologize as you could of possibly been trying to get ahold of someone's personal cell phone number. The windows that were installed into your home were the windows that aligned with your budget. Have a nice day! 

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