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Business Profile

Moving Companies

Two Men and a Truck Bloomington Indiana

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Two Men and a Truck Bloomington Indiana's headquarters and its corporate-owned locations. To view all corporate locations, see

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Two Men and a Truck Bloomington Indiana has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromTanir-Vefa A

      Date: 08/14/2024

      1 star

      Tanir-Vefa A

      Date: 08/14/2024

      ***** absolutely blindsided me, leaving me without movers two days before my move, on the last day of my rent. Signed a contract, asked multiple times if it was confirmed, even emailed, and was told I had to confirm "one last time." Zero follow-up from the guy. I have literally never had such a terrible experience with a company. These guys are not professional. I still have no idea what I am going to do now that I have to move in two days. I guess I'll be carrying boxes and furniture myself somehow. Thanks for making what was supposed to be a simple and easy move into h*** for me.

      Two Men and a Truck Bloomington Indiana

      Date: 08/16/2024

      We apologize for the unacceptable experience you had with our company, and we take full responsibility for the mistakes that led to your move being compromised. We understand the stress and inconvenience caused by our failure to follow through on our commitments, and we're deeply sorry for the impact this has had on you.Please know that this incident is not representative of our company's standards or values. We have a long history of providing reliable and professional moving services to our customers, and we're truly sorry that we fell short in your case. We have taken immediate action to address these issues to ensure that our customers receive the level of service they deserve.We should have been more diligent in our communication and confirmation process, and we fell short of our own standards. We're taking steps to prevent such incidents in the future and ensure that our customers receive the level of service they expect from us.If there's anything we can do to make things right, please don't hesitate to contact us directly. We're committed to finding a solution to assist with your move, even at this late stage. Your satisfaction and trust are our top priorities, and we hope to have the opportunity to regain them.Thank you for sharing your feedback. We'll learn from our mistakes and work towards preventing such incidents in the future.
    • Review fromMichelle S.

      Date: 06/27/2024

      1 star

      Michelle S.

      Date: 06/27/2024

      Movers caused a lot of damage in my apartment building hallways moving out my couch. Tried to call the Two Men and a ***** office supervisor; got the run around-no answer, wouldnt return calls/texts, and wouldnt pay for the damages. Had to pay $800 out of pocket to get it fixed plus $300 more than quoted which included the time it took them to make all the damage.

      Two Men and a Truck Bloomington Indiana

      Date: 07/03/2024

      We appreciate you bringing this matter to our attention. This move was completed over a year ago in May 2023. However, we believe the issue has already been resolved. After investigating the damage claims, we reached a settlement agreement with the apartment complex owner in May 2023. The agreed-upon amount was $400, which was paid in June 2023.We understand ************** may still have concerns, but we suggest addressing any disputed amounts directly with the apartment complex, as they were a party to the settlement. We have fulfilled our obligations and are confident that the matter was handled fairly.Thank you for your understanding.

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