We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Woodington Management LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for Woodington Management LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Woodington Management LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/30/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My husband and I rented from Woodington Management from 2021 to 2023. We surrendered our keys to the apartment and moved out on July 28th, 2023. We were told upon moving out that the management office had 45 days to return our deposit to us. In August we recieved a statement telling us the different fees coming out of our deposit for cleaning services and trash removal. It said that we were to receive appromately $400 of our original $1200 deposit, which was fine. It has now been almost 3 months since we moved out and we have not received our deposit from Woodington. We paid our last month's rent in advance and left in good standing with the management office, so we cannot fathom why our money has not been returned to us.

      Business Response

      Date: 11/08/2023

      The complaint states that the tenant vacated the apartment on July 28th and that they received notification of the charges from the move out of the apartment in August.  Management mailed the itemized security deposit form out August 8, 2023, well within the 45 days.  The itemized form states the security deposit paid of $400.00 and the pet deposit paid of $400.00 plus an overpayment of rent in the amount of $266.00.  The itemized list shows all the fees, cleaning, painting, blinds replaced, carpet replacement, removal of items left in the unit, etc. The total of the charges was $1,404.08 and after the deposits and rent overpayment the account has a balance due of $338.08, not a refund of that amount.   Management can provide additional information such as the itemized form sent, the original payments of the deposits and photos of the apartment at the move out inspection.  Thank you.   

    Woodington Management LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.