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Business Profile

Tattoos

Copper Town Ink

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/29/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A deposit was made of $250.00 to schedule a tattoo appointment. The original appt was scheduled and had to be cancelled due to pregnancy as you cannot get tattoos while pregnant. Talked to ******************** said it was fine to reschedule, to let him know when a good time would be July 7, 2023-i asked to schedule an appt-no reply July 29, 2023-I asked to get on the schedule and when his next availability was-no reply August 13, 2023-Told him i needed to get an appt or refund for appt deposit-no reply September 10, 2023-I asked how i can make an appt-no reply October 3, 2023 i get a reply asking if i can do October 13 of this month October 3, 2023 i immediately replied and told him i cannot do that date but what was the next availability-no reply October 21, 2023 i asked again what the next available date was-no reply November 2, 2023-I told him if i cannot get on the schedule i would like my $250 returned. I reminded him that i've been asking for an appt since July-no reply November 4, 2023-he replied asking if i could do next Tuesday, Wed, or Thur November 6, 2023-i replied asking if he had anything Dec 4th open-no reply November 8, 2023-He replied saying he could do Dec 4th but it would have to be early as in 10am.November 8, 2023-i immediately replied and asked if we could do 11 because it is a 3 hour drive for me and a time difference-no reply November 11, 2023-I asked again if 10 was the only option or if 11 would work-no reply December 4, 2023-i did not go to the appointment as i could not get a reply on the time. I did not want to drive 3 hours and he not be there.January 25, 2024-I asked him if he was even tattooing anymore. It has been ridiculous to get an appt on the schedule with him. it has been over 6 months just trying to get an appt. I paid $250 in advance and no replies January 26, 2024-He responded could you do feb 8th January 27, 2024-resonded i no longer want him to tattoo me and i would like a refund because of all the issues we are having

Copper Town Ink is NOT a BBB Accredited Business.

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