We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Boat Builders

Barletta Boat Company, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boat Builders.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 2022 Barletta 22 uc in February off 2022 I had the boat on the water 5 time that year noticed that all my seats where different colors. I notified ************************* of the issues In November of 2022. They said the seat were order and would installed them when they open back up in the spring. The seats did not come in until the weekend d before memorial day. I immediately took my boat to them. I did not hear anything from them until the end of July when they said my boat was finished. I drove hr and 20 min to get my boat only to find out my boat was wreck at the dealer ship and the multiple things it was sent in for was on half repair and the new seat were ripped. I did not take my boat that day in fear of them blaming the new issues on me. I returned to my residence and waited to hear from ************************* . I did not here from them until the weekend after labor day. I down once again and picked up my boat and brought it back to my house. After further examination I noticed that my back seat was missing bolts and some thread were striped or non existent. I then took my boat to the lake and opened my Bimini top and bolts fell from the canopy the was the ***** light for the boat. Then while out on the lake my wife and I notice more tears in the brand new seats. The seats are the biggest issue but there are smaller issues not listed above. So with that being said I have not had my boat for the 2023 boating season. I would like a full refund for my boat.

Barletta Boat Company, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.