Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hotels

Comfort Suites

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromErin G

    Date: 12/07/2023

    1 star
    HORRIBLE HOTEL that reflects poorly on *******. Perfume forced through air ducts is unbearable, and front desk staff unwilling to turn it off or contact manager - who was not on site and not reachable by phone. I called 3 times, was promised hotel manager would call back, and never received a phone call. This is a hotel with no manager on site and not manager reachable even by phone "until 10 the next morning" per "CODA," the front desk staff."CODA," if that's her real name, was incredibly rude and CLEARLY unwilling to do anything at all to help. **** was also dressed like she'd just come from the gym, and she couldn't be bothered to quit staring at her entertainment on her screen. She dripped sarcasm with every word she spoke. It was unreal. The General Manager of Comfort Suites at ************************************************************ needs to fire "Coda" and not force that extreme perfume on the entire building. It is just strange, strange, strange.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.