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Business Profile

Web Design

Webstars2K

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/22/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased the Program "TeamClassifieds" from *************************** on 01/12/24! The Charge of $9.70 Monthly. But the login details sent me is invalid/wrong!So I sent am email to her, to correct this issue. Then she billed me again in February 2024. Then I received a message that my next payment of $9.70 will be charged in March 2024!After sending her an email concerning the March payment, because I had Canceled my Subscription on January 22, 2024, because I was unable to use the program because of Invalid Login Information! I Requested my Full Refund for **************** for 2 Months - totaling $19.40! *************************** stated she would send me the refund!Then about 2 weeks later, she sent 2 different emails stating she was moving, after I stated I would be filing a complaint! Stating she was moving, I guess she would hope - I would leave the matter along!It has been over a month, so I see she do not plan to send the refund!I have used the BBB service many times over the years! Sometimes they will get Scared - and Send the Refund!!!You can check the login info for yourself: ************************************* Username: success65 Password : citizen#**** I Need BBB To Make The Contact - Try To Heip Get My $19.40 Refund!"Thank You"*********************** ( Retired 21yrs./4mos.U,S, Army Veteran - B.S. Degree in *************************

Webstars2K is NOT a BBB Accredited Business.

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