Reviews

This profile includes reviews for Autovin's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Autovin

  11299 Illinois St Carmel, IN 46032-9842

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  Autovin

  13085 Hamilton Crossing Blvd Carmel, IN 46032-1412

Review Details

• Review fromrasha b

  Date: 11/10/2024

  1 star
  this is one of the worst business in the country they just hire people to scam people they are scammer they just wanna kiss the dealer a** so they keep giving them business complete scam dealers need to wakeup and stop using them

• Review fromSheena A

  Date: 02/15/2024

  1 star
  Zero stars!!! Worst company ever!!! I cant believe they have a B- rating!!! I turned my lease in for an end of lease inspection. I am being charged for orange peel paint, apparently some texture issues in clear coat. I never noticed any texture issues in clear coat and the pictures they provided as proof dont depict it either. When I asked about why I would be responsible for abnormalities in the clear coat, they said it was due to inadequate paint repair. I never had any paint repair on the vehicle at all. The report is completely fraudulent. I called to confront them, they told me that I had to contact the lease company to dispute the charges and they have nothing to do with the charges. The representative acted as if he couldnt understand that their false report of inadequate repairs, is why I am being charged by the lease company. They are liars and completely disreputable.

• Review fromJay l

  Date: 12/11/2023

  1 star
  I scheduled my pre inspection and took day off. It was set to 8am to 12pm then they called me at 11:40am due to weather they can't make the appointment. It's totally not understandable the weather is ***** since the early morning and they cancel on weather. So frustrated how they run.

• Review fromJerramie D

  Date: 05/07/2023

  1 star
  There is something fishy going on here! I had my xc 40 t5 r type. There were 3 dings less than an inch. I personally handed him all 3 keys. He takes a picture of 2 key fobs with a cardboard arrow pointing to two keys with the 3rd key clearly covered by the arrow. I will put pic on here if possible. He writes missing key fob 2/3. I get in the car and all 3 key fobs are in **************** below the screen. I call ***** and they say " oh don't worry just turn it in like that" - yeah right. Me and this inspector had a conversation about the key fobs prior to inspection. And I called him on phone telling him he made a mistake, he did not want to talk about it an insisted I call *****. I honestly wonder if they get paid for what they find. I mean...this could be incentive to "look hard" so there are no damages that are missed. I demand to know why he did this and its clear it wasnt a mistake.

• Review fromPaul B

  Date: 03/08/2023

  1 star
  I had them provide service to my Mercedez a few years ago. The amount of defects they found went far above and beyond my experience in lease inspections for 10 years prior. The total cost was over $2000 from what I usually paid before. I called them back to find a reasonable point but they would not help.

• Review fromGabriel B

  Date: 02/27/2023

  1 star
  Asked about Benefit Transactions and ************** Contracts when I was on Family Medical Leave Act; Since 11/15/17. Haven't received any Benefits or Records; will be Following up in **. 31 330 Part 10 Section 500. Tax Fraud.

• Review fromJessica F

  Date: 02/14/2023

  1 star
  This company is awful. They dont listen to anything. I told the guy that my key was not working because the battery died. I said I would replace it prior to returning the vehicle. He wrote that it was broken and put a $250 charge in my report. I know when I return my car to *** I wont be charged but its extremely annoying and more steps I need to take to make sure that I dont. These people just ****. I wish we didnt have to deal with them and that the car company itself would handle everything.