Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

General Contractor

Home Experts, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromRonald C

    Date: 04/01/2025

    1 star

    Ronald C

    Date: 04/01/2025

    Overpriced and very poor contractor. Also they don't stand by the pood unprofessional work they do. DON'T USE THIS COMPANY

    Home Experts, LLC

    Date: 04/03/2025

    1.  It has been  4 years since job was completed,  With this time lapse it would be out of warranty 
    2.   This would be out of warranty of 2 years by state laws
    3.   We do not know how well they maintained it 
    4.   Did they clean the shower routinely,  If it is not cleaned and monthly it will have issues with grout and silicone 
    5.  Did they check Grout and Caulking routinely to see if there is any maintenance needed during the 4 years
    6.  We got  the call on Thursday afternoon,  Only a voice mail of who is was and to call him, no information on what he needed
    7. I called him back Friday afternoon and the shower was already torn out.   If we were to respond we would need to see the shower
    8. We do not know what the condition was before tear out
    9. Of course a company coming in would want to tear it out and make money on the project,
    10.  Calling him back the following day,  shows responsibility not even knowing why he called
    11. He did not give me the opportunity to look at the shower so we do not know if it just needed to be cleaned and silicone also.
    12.  This project was the first one we did for him.  If he was so dissatisfied why would he call us back to remodel  his upstairs bathroom.  Then a year later he called us to install new tops in his kitchen.
    Then another year later we installed stacked stone on his fireplace wall 20 feet tall.  He would not have kept calling us back if there was an issue with the very first job we did 4 years ago.

    We wish Mr. ******* nothing but the best going forward. 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.