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Business Profile

Pain Management Clinics

Center for Pain Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pain Management Clinics.

Complaints

This profile includes complaints for Center for Pain Management's headquarters and its corporate-owned locations. To view all corporate locations, see

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Center for Pain Management has 6 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/15/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been in the office to see my Doctor 2-3 times now. I am a self pay patient because they do no accept my health insurance. When I enter the office, THEY ALWAYS TAKE MY PAYMENT AT THE ***** DESK. I believe I used a credit card every time, but each time a couple of weeks later I receive an invoice that I owe money for my visit, the entire amount I am bing charged for the visit. There is ABSOLUTELY NO WAY to reach ANYONE in that office. No one answers the phone and you leave. Message you dont know who that message is going to or where and then no one ever calls you back. Im trying to get this situation taken care of but when no one calls you back, its impossible to do. As a last resort, I called the number on the billing statement even though I knew they werent going to be able to help me. They are in the Carolinas all they do is send out the statements with the information plugged in by the Center for Pain Management. I am a person who pays my bills and I dont like to be billed continually for something that I already paid for. I want to find out why Im receiving these statements with a balance due and how in the heck do you contact someone at that office.

      Business Response

      Date: 05/21/2024

      We spoke to this individual the day of the report here, and we believe we have resolved the complaint. If the complainant is still wanting an additional response via the BBB, we would be happy to elaborate if they desire. However, it appears this issue was already resolved.  

    Center for Pain Management is NOT a BBB Accredited Business.

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