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Business Profile

New Car Dealers

Coyle Automotive Group
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Coyle Automotive Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Coyle Automotive Group has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 13 Customer Reviews

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    Review Details

    • Maryann W

      Date: 12/12/2022

      I bought a car from them it was used but only 20,000 miles. They told me it just needed Freon for the ac and to bring it back. I had the car for two weeks, and check engine light came on. I dropped the car off on Wednesday and Friday it still wasn’t ready. No one from the service department ever answers the phone. Finally our sales person text me back and said they need to replace a hose ( Coolant line to the compressor) and waiting on the part as I am writing this they have had the car 4 weeks. Hardly any to No communication! I paying and insurance a car I don’t have ! I can understand parts are taking time but they really should have not sold the car if they knew there was an issue and the part was taking this long. Do not buy a car from here

    • Jecel G

      Date: 11/04/2022

      No star for this dealership!!! I am single parent and I just got from a car accident when I went to Coyle to get a car. I was upfront to them about my situation that I really needed help esp that I am not from this country and doesn't know anyone thinking they would really help me. Last 09/19/22, I purchased a car from them but after just one day it was already acting out, which I immediately emailed to the salesperson. He set up a date to have it checked and fixed. It wasn't got checked until it broke down on 09/30. But instead of helping me out, they're already selling me another junk car and telling me to also pay the other car. And, this manager Janie Cunnigham unethically advised me to sell it to friends or on Facebook marketplace. She's much concerned about their rental car to have it returned asap. Knowing I don't have a car. They even originally promised me they had a Ford Escape for me, it turned out a Ford Focus. They even said, they would fix the car for free, but they're charging me. Like, seriously they don't mean business. They're into Monkey Business.

    • Tamara L

      Date: 10/20/2022

      This business should be shut down for shady reasons! For attacking a woman who came in for a Oil change. Making promises to her to exchange her lease to a new one have 5 people plus the General Manager John ******* shaking her hand and telling her we will take care of you and no problems will happen! Then leave with no contract they come to your home to sign and take contract. You ask for them. Don’t worry we got you. Next morning we have problems we need you to come in you have to sign a new contract because your not fundable! This is called a yo yo scam! They scammed me! Then they threatened me to repo the car! I’m so scared it’s unbelievable!

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