We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Vending Machines

Prestige Foods

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vending Machines.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased a vending machine from ***************************. He told us when he was putting it back together the screen broke so we would need to get a new screen before it could be put back together. He gave us all the pieces and we took him for his word. When we went to put it all together the motherboard didnt fit. He told us that he gave us the wrong one and would give us the right one. We drove down to ******** and exchanged the motherboard for the correct one. When we got home it didnt work either. We contacted him multiple times and he apologized and said he would put another motherboard in the mail to us. Weeks go by and we never receive the new motherboard and he ghosts us. Wont return messages. Wont take calls. Completely silent. So we hire a service technician local to us who examines the machine and tells us its actually 2 separate machines put together and no motherboard will ever work with it. He calls ****** from his cell phone and ****** answers and gives him some story about it being a model the tech has never heard of. Then tells the tech he is on his way to the shop and will call him back once he looks to see what he has. He never calls back. The tech tries multiple times and ****** has now ghosted him as well. So he sold us a machine he knew would never work and just ghosted us when we tried to figure it out. We paid $400 for the machine he claimed as an AP 113. We would like our money back.

Prestige Foods is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.