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Business Profile

Home Inspections

AWP Home Inspections, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Inspections.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/25/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have attached a detailed letter describing my home inspection complaints. Numerous things a home inspector should have noted but did not. I have had to repair myself, as well as hire to have repairs completed. If I had known of these issues I would have asked the seller to fix the majority of them. I expected the cosmetics but not all of the other issues that needed repaired for normal operation of a home.

    Business Response

    Date: 01/26/2024

    We've reviewed the complaint, supplemental materials, and the report for this complaint. We've provided a letter with information to the client.

    Customer Answer

    Date: 02/01/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 

    The only email sent to me on 4/19/2023 was the link to access my inspection.

    You may claim that you take pride in your work but that is obviously a fallacy as the numerous items missed by your inspector. This is my third home purchase and third inspection. I have also sold two homes that were inspected. So, I have been through 5 total inspections. All but this one were very through and listed ALL issues no matter how insignificant. I trusted your company to do the same. The few issues I ran into in the first 90 days I was going to just let go, however, missed items just keep showing up. I have had enough. 

    I investigated and found several others in my area that have had a similar situation with your company with the same unaccountability. NONE on your part. This an unacceptable business practice. 


    Regards,

    ************************************


AWP Home Inspections, LLC is NOT a BBB Accredited Business.

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