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Business Profile

Pain Management

Advanced Pain & Anesthesia Consultants, P.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pain Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/18/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/14/2023 I electronically/online paid the balance of $84.07 in full.10/17/2023 it shows this was debited from my account 10/26/2023 I received a balance due notice and called to ask why when it was paid in full. I was told to call back in a few weeks, it would be taken care of.In December 2023 it stated it was still "pending"1/2/24 I received a past due notice and called to ask why, spoke with *****. He said it would be escalated and to call back in 5 days.1/8/24 spoke with ********, he said to send an email to ***** to showing a screenshot that this was debited from my account and he would escalate the payment. Sent same.1/15/24 - LMOVM to call regarding payment as received another past due notice 1/17/24 - LMOVM and sent an email regarding status of this as I received yet another past due notice.1/17/24 called my credit union to ask what to do. They are thinking it is a scam since I would have technically been turned into collections if I was not paying my bill, and suggested I contact BBB.Please help. I do not want my credit ruined over a bill I paid in October.

    Business Response

    Date: 02/04/2024

    Thank you for reaching out -

    The names and amount due mentioned do not match our records.  Additionally, we do not ask for screenshots of bank accounts for proof payment was made. We believe this request for payment may be for another service unrelated to the practice or possibly a scam as noted by your credit union.

Advanced Pain & Anesthesia Consultants, P.C. is NOT a BBB Accredited Business.

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