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Business Profile

RV Equipment

Furrion.com

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromSteven S

    Date: 04/04/2025

    1 star

    Steven S

    Date: 04/04/2025

    Bought a 55" ****************************** in 2021. 3.5 years later the screen is delaminating. This screen is not made for outdoors based on the flacking of the plastic screen. I believe they took an indoor TV, put protection on the rear side for water and called it an outdoor model. Buyer be aware, Furrion's "outdoor TVs will only give you a few years of service and will not last like a typical LED television.

    Furrion.com

    Date: 04/08/2025

    Thanks for bringing your concerns to our attention. I understand how frustrating it is to have an issue with a product. I can assure you that the Furrion outdoor TVs are not modified indoor TVs but rather designed and engineered for outdoor use. There are all kinds of things that can affect longevity of electronics, ******* offers a 2 year warranty on the outdoor TV. I have located your case in our system and reviewed with the team supervisor that will be reaching out via Email to discuss your situation in further detail. 

    Thank you for your patience. 

  • Review fromDennis W

    Date: 09/21/2024

    1 star

    Dennis W

    Date: 09/21/2024

    if you have any Furrion appliances in your RV, I hope you don't have the issues we had. It took us 3 months to get a new refridgerator that did not work in our new RV. Good luck

    Furrion.com

    Date: 09/24/2024

    Sorry to hear about your experience. I was able to locate your case in our system and see that the replacement was authorized with in a few days after receiving the troubleshooting information from your technician. I also do not find any records of a replacement refrigerator not functioning. Please understand that a refrigerator is a complex appliance and we have to follow proper diagnostic procedures so that we can determine what the cause of the concern is and what the proper resolution should be. This takes time to complete on a complex appliance. We just reached out to your dealer that is named in the case and was informed that they have the replacement and you are scheduled to get that replaced next week. I am sorry for any delays in getting your refrigerator replaced that we have caused. Please let us now if there are any concerns with the replacement after it is installed. 

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