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Business Profile

Trailer Repair

Equalizer Systems

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trailer Repair.

Complaints

This profile includes complaints for Equalizer Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Equalizer Systems has 2 locations, listed below.

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    • Equalizer Systems

      55169 County Road 3 Elkhart, IN 46514-1341

    • Equalizer Systems

      P.O. Box 668 Elkhart, IN 46515

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/07/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Leveling system was installed on 12/19/2023 by EQ systems at there factory.The system has never worked correctly when inspections was completed after the drive home I found that the wiring was not followed per manufacturers instructions and the mounting brackets was not holding the pumps correctly.

      Business Response

      Date: 03/21/2024

      We reached out to the customer, and sent a team down to ******** to help him directly, as he was getting bad advice from the dealership he was at. Please see the attached signed statement from the customer confirming that he is satisfied with the outcome.

    Equalizer Systems is NOT a BBB Accredited Business.

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