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Business Profile

Assisted Living Facilities

Evergreen Village of Fort Wayne

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Assisted Living Facilities.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromBrian M

    Date: 07/02/2024

    2 stars

    Brian M

    Date: 07/02/2024

    First issue is Evergreen Village paid for people to move me in here. Which I will always be grateful for. However the movers both damaged some of my things, and did not deliver others. I have reported this to Evergreen. Yet after over two weeks later, I have not heard a single word from anyone here about it.The unloading of my things from the moving van seemed a little malicious. If not malicious then just plain stupid. Many of my boxes were upside. Causing things to leak. I had a gym bag with a lot of electrical equpment in it. That was turned upside down onto the handles, and then stuffed under a cabinet. Shattering my scales needed for my daily dialysis treatment. The heaviest of boxes were put in a closet with a heavy electric recliner chair blocking the way. Made much more difficult for me because I am in a wheel chair.I have no way of knowing what this company called New Day was paid. Yet New day must have made off great. Somethings missing are my floor lamp, norelco ******, Several utensils and an expensive butcher knife, an older touch pad, some flash drives are also missing. This is just a partial list. Some necessary for daily medical use, in missing things alone it will cost me $200 or so to replace,Evergreen has not responded at all to my list of missing items. I was told they only knew the Name of the company. No address.

    Evergreen Village of Fort Wayne

    Date: 07/05/2024

    Evergreen Village has been working to assist this resident with the situation, have contacted the movers and are rectifying the situation, all medical needs are being met. 

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