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Business Profile

Auto Repairs

HT Auto Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The first transaction was in Oct. 2023. I dropped my car off to his business because the check engine light came on and he gave the car back two weeks later and charged me $250.00 but the light was still on. I called him and he said to drop it back off and he kept it till Febuary and text me and said it will cost $1200+ in repairs. He gave me a list of things that he had fixed and charged me $1, ******. The next day I drove the car to my gym, Turnstone Rehab, and on the way back I turned on the heat and the car started violently sputtering. The violent sputtering and anxiety of car trouble intensified my back pain that I suffer from daily as I drove home. At this time, the engine light and transmission light are on in the car. I plan on corresponding soon regarding this matter however I have been corresponding with him since Oct 2023 and it has not been fruitful. I have my receipt from his business uploaded to your website.

HT Auto Repair is NOT a BBB Accredited Business.

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