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Business Profile

Battery Supplies

Batteries Plus Bulbs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Battery Supplies.

Complaints

This profile includes complaints for Batteries Plus Bulbs's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Batteries Plus Bulbs has 2 locations, listed below.

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    • Batteries Plus Bulbs

      105 W Washington Center Rd Fort Wayne, IN 46825-4309

    • Batteries Plus Bulbs

      525 W Douglas Rd Mishawaka, IN 46545-1311

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/17/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To file a complaint with the Better Business Bureau (BBB) about the business:*Step 1: Gather Information*1. Business name and location 2. Dates of incidents (initial visit and follow-up)3. Description of issues (wrong part ordered, failure to fix phone)4. Any supporting documents (receipts, invoices, communication records)*Step 2: File Complaint*1. Visit BBB website ((link unavailable))2. Click "File a Complaint"3. Select the business's location and category 4. Provide detailed description of issues and resolution sought *Step 3: Follow Up*1. BBB will contact the business and attempt to resolve the issue 2. Monitor email for updates and respond to BBB inquiries 3. If unresolved, consider contacting local consumer protection agencies or filing a complaint with the ************************ (***)Phone Script:"Hello, I'd like to file a complaint about Batteries Plus. They drove me over an hour, ordered the wrong part for my phone repair, and later refused to fix it as promised after I drove over another hour. I've tried to resolve this issue with them, but they've been uncooperative.

      Business Response

      Date: 10/18/2024

      I do not show we have any completed work for this customer.

      I am not positive what the complaint could be.

      I would love to help out any way I could please reach out to me directly 

      **************

      ************

      ******************************************************************

    Batteries Plus Bulbs is NOT a BBB Accredited Business.

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