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Business Profile

Bridal Shops

Fort Wayne Bridal Spectacular and Beyond

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bridal Shops.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/30/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bridal Spectacular at Memorial Coliseum on January 18, 2023.I pre-registered online and paid $10 for a ticket. An email and phone number are required as part of this process but before submitting there isnt any disclaimer or opt out option regarding the email being shared.After the show I began receiving numerous emails from vendors who I did not share any contact info with *****************, ********************, The *******, and many more. I even got a text from a **** *** representative. I went back to their website to try and contact the event organizers to request that they stop sharing my info, but all contact us links are broken.I have no one to contact and am extremely frustrated at the amount of sales contacts I am receiving without my consent. If I was interested in a vendor, I would have provided my info to them personally as each both had contact forms for potential clients to leave their info. Knowing I PAID to attend this event, I do not want my information shared without some type of consent. Im not sure how to stop this if theres no one to contact about it.

    Business Response

    Date: 04/28/2023

    From: ************************* <****************************> 
    Sent: Friday, April 28, 2023 2:08 PM
    To: ************************* <***************************************************>
    Subject: 18941129

    *************** to the complaint from **************************  I have tried to contact her by phone many times, but with no response.  I have left numerous messages on her voicemail to call me back and she has not.  I have contacted all of the vendors in this show and asked them to remove ******************** from their list.

    -- 
    *************************
    Black Tie Promotions
    ************** Inc.
    ****************************

    ***************************************
    Fort Wayne, **  46804

    ************ (office)
     ************ (cell)

    Customer Answer

    Date: 04/28/2023

     I am rejecting this response because I dont have proof that my contacts are deleted. I dont trust the word of someone who already mislead me once and how do I know she actually contacted anyone? What proof do I have that those vendors deleted my info from their database. What proof do I have that those vendors didnt already pass my info on to others? Why doesnt the Bridal Spectacular website have contact info or a disclaimer about sharing personal info? 

    ************************* called exactly 3 times. Tuesday, Wednesday, and Thursday of this week all while I was at work. She left a voicemail 2 of the 3 times. I am a high school teacher and dont have my phone with me while at work. Sorry I havent had a chance to call her back, but wanted to clarify  numerous attempts. 

    I dont want ***** or anyone affiliated with the Bridal Spectacular to contact me, by email, phone, or other means anymore. I appreciate ***** reaching out in an attempt to resolve the complaint , but theres no need to talk further. 

    As far as I am concerned, The Bridal Spectacular was unprofessional in their handing of peoples personal information and will never be satisfied with this matter.  I take my privacy seriously and there no actual way to retract information thats been shared. Whats done is done. 


Fort Wayne Bridal Spectacular and Beyond is NOT a BBB Accredited Business.

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