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Business Profile

Hearing Assistive Devices

Advanced Hearing Technologies, Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hearing Assistive Devices.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/30/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Their doors are closed and phones are dead.I paid $180.00 to get my hearing aid repaired. I called ******* factory repair and they never received it. I need my hearing aid back ASAP. I paid $5000 for both hearing aids.

  • Initial Complaint

    Date:06/22/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased hearing aid's with Advanced Hearing Technologies in October 2019, which included a 3 year warranty for repair, loss & damage. Over the last 3 years I have had a continual problem with my hearing aid's not charging/working. I have met with my hearing aid specialist repeatedly (the last appointment being in April 2022) with the final resolution being to send the hearing aids in for repair/replacement. I held off on doing so due to there being no interim/temp hearing aids available and decided to wait until the summer when my husband would be home to help interpret. I called the office today (6/21/22) and the number was disconnected. All other company numbers have also been disconnected. I drove to the office and there was a notice on the door from the property management company stating that the locks had been changed. It appears that this company sold faulty hearing aids with warranties that they could not uphold and abandoned paying customers. I have the contact information (phone/address) for the hearing aid specialist at my location.

Advanced Hearing Technologies, Incorporated is NOT a BBB Accredited Business.

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