Reviews

This profile includes reviews for Allied Van Lines, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Allied Van Lines, Inc. has 10 locations, listed below.

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  Allied Van Lines, Inc.

  PO Box 988 Fort Wayne, IN 46801-0988

  
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  Allied Van Lines, Inc.

  101 E Washington Blvd Ste 1100 Fort Wayne, IN 46802-3145

  
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  Allied Van Lines, Inc.

  5001 US Highway 30 W Fort Wayne, IN 46818-9701

  
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  Allied Van Lines, Inc.

  1 Parkview Plz Oakbrook Terrace, IL 60181-4400

  
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  Allied Van Lines, Inc.

  PO Box 4403 Chicago, IL 60680-4403

  

Review Details

• Review fromCassandra F.

  Date: 09/14/2022

  1 star

  Cassandra F.

  Date: 09/14/2022

  Our movers showed up several hours late, delaying a ten hour drive for us. What should have been a 7-8pm arrival time has now turned into 1-2am, and we still have several hours to drive tomorrow. We also have a cat in the car with us, cant access our apartment with him because of the moving activity, and we live in a state with hot weather, we have to incur gas expenses to keep our cat cool and comfortable while we just sit here waiting to leave. We were kept up-to-date on the issue, and if that had been it, we mightve been able to let it go. Unfortunately, when the movers finally arrived, they did not have the materials we had paid for, despite the fact that it was confirmed with us that the movers would have those materials. We are now waiting even longer for the materials to show up. We hired this company because its well-known, has been in business for a long time, and had several positive professional reviews. We now believe weve made a grave mistake. Thousands of dollars down the toilet, given to a company that has no business being this wildly unprofessional given its size and resources. We are now extremely nervous that our delivery will be delayed, our quote may be off, or there will be some other wildly unprofessional problem to deal with as we have lost the trust we put in this company. Thanks to the customer service agents whove been very understanding with us, but we are extremely upset and will not be hiring this company again.
  

  Allied Van Lines, Inc.

  Date: 09/15/2022

  Unfortunately we are unable to research without a move registration number as the name provided does not pull up in our system. We are truly if we have caused frustration and inconvenience to any of our customers. Please keep in touch with customer service agents as they will assist as best as they can.

  Cassandra F.

  Date: 09/15/2022

  I am currently on the road and cant retrieve the moving number, but you can find our file by searching my husbands name, *************************. The address we moved from was **********************************************************************. We intend to file a claim for the hotel and gas costs incurred as a consequence of the massive delay. I will say the people who showed up to move us were very good, and we appreciate them.

• Review fromK. D.

  Date: 08/15/2022

  1 star

  K. D.

  Date: 08/15/2022

  I could not stress strongly enough to stay away from this company and there affiliates *********************************, from there almost doubling the estimate after our processions are in there storage locker to refusing to pay for damages, a horrible experience.
  

  Allied Van Lines, Inc.

  Date: 08/16/2022

  In order to research this complaint we will need the move registration number for the relocation. Our system does not have a move registered by the name of ********************* so we need to ensure we are the correct company?

  K. D.

  Date: 09/13/2022

  My move # is 22-19296

• Review fromJennifer W

  Date: 07/30/2022

  1 star

  Jennifer W

  Date: 07/30/2022

  They had three months to move our belongings from CA to WI, and our stuff still isnt here. Every time we call they say theyre loading our van. They are clearly lying and now were facing a reality that they stole our belongings and all off our childhood keepsakes and daughters favorite things. Would never use this company again. The corporate office is quick to take your money, but hasnt done a thing to help out. Shouldve seen the red flags when they botched our initial agreement to move it here first and store it. Thieves.
  

  Allied Van Lines, Inc.

  Date: 08/01/2022

  In order to research this we will need a move registration number as I do not find a registration under the name of ******. Please provide a registration number and if it is indeed our company, I will look into this.Thank you

• Review fromCindy C.

  Date: 07/27/2022

  1 star

  Cindy C.

  Date: 07/27/2022

  A senior family member just used Allied's services and was solicited at pick up and delivery for tips. "I better get my tip" was told to them by the head of the move at the ****** location. As if several grand wasn't enough for the move. My family member felt intimated and paid it to them. It was never done in front of witnesses. The workers themselves were nice and worked hard (although items were damaged during move) but find another "leader". The response by the business office was "just don't pay it to them" Easily said when it's not your property being moved.
  

  Allied Van Lines, Inc.

  Date: 07/28/2022

  We are truly sorry if this family member was treated in this manner. In order to check into this the carrier will need a move registration number and the name the relocation was under.Thank you,

  Cindy C.

  Date: 07/29/2022

  This was already reported in person at your ****** location. Their response is in my review.