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Business Profile

Fire and Water Damage Restoration

Restoration One, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fire and Water Damage Restoration.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Monica J

    Date: 11/11/2024

    Our family experienced extensive water damage. Restoration one was quick to come out and provide services. However once the water was removed, we noticed that they tried to leave the fans on to dry out our home longer than needed. When it came time for the insurance company to pay the bill, they refused to work with the insurance company and even discuss the amount that the insurance company was offering them. The owner of restoration one, sent an email to us and our insurance company stating that he would pursue legal action up to and including taking our home if he did not receive $12, ******. The insurance agent offered to talk to him about the price and secure payment however he refused. We reached out to him on multiple occasions regarding the bill and were told directly by him not to worry that he was playing hardball to make the insurance pay the amount that he wanted. We reached out to him last week with no response. Then woke up to a lawsuit being served.After speaking to our agent, she informed us that ***** has done this before with other clients and she is not allowed to tell people not to use this company but they are known for trying to take people to court and will follow through on threats to take homes. This is not a restoration company, this is a scam to steal people's houses and to get additional money. Use at your own risk! They have unethical business practices and if you write a review on their website/social media, they will simply remove it as they did mine.

Restoration One, Inc. is NOT a BBB Accredited Business.

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