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Business Profile

Electric Motor Distributors

Pres-del Electric

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Motor Distributors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/23/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased magnetic starter used debit card ****** said the *** machine didn't go through and he really didn't know how to use the machine. Husband asked ****** if he wanted him to pay in cash. Starter was paid with cash. Look at our checking account and the *** machine was working so the magnetic starter was paid twice. ****** and the gal that answers the phone refuse to credit our checking account or refund cash for their error.Receipt dated May 10 2024 in the amount $214.00.****** and ***** sent a receipt to my email around June 28th that the charge was reversed. I called the bank and ****** and ***** did not refund my account in the amount of $222.54. Called several times spoke to ***** she said she would have to talk to her people I asked what people she said credit card company. ****** tells me to call ***** in a half an hour. I call back and he hangs up. This was purchase was in June not May. I paid 2x's and would appreciate any help on getting a refund for the debit charge.

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