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Business Profile

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Gardens Alive

Headquarters

Reviews

This profile includes reviews for Gardens Alive's headquarters and its corporate-owned locations. To view all corporate locations, see

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Gardens Alive has 20 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 14 Customer Reviews

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    Review Details

    • Review fromValerie G

      Date: 12/21/2022

      1 star
      I ordered a 5 in 1 peach tree. They sent me a dead stick with no branches whatsoever. I contacted the company with no response. Should have listened to the numerous other poor reviews.
    • Review fromMary A

      Date: 11/03/2022

      1 star
      Don't do it!!!!!
      Plants arrived DEAD and I complained to Burgess. Sure they say they will replace them but I had to pay shipping $$ again. Well the second plants were also dead when they arrived. Save yourself some aggravation and don't order from them!
    • Review fromSydney

      Date: 09/24/2022

      1 star

      Sydney

      Date: 09/24/2022

      Spent almost $300 and 3/4 of the stuff was dead when I received it. There were 2 of my items I NEVER even received. Mailed back the labels and sent a list of what was dead exactly like they requested in their JOKE of a "guarantee". NO RESPONSE! DO NOT ORDER FROM BURGESS!!!

      Gardens Alive

      Date: 10/11/2022

      Thank you for your feedback. Gardens Alive purchased ******* Seed and Nursery in January, 2022. Unfortunately, we did not receive any payments for orders placed in 2021. If you can provide the order number and order date, I would be able to issue a goodwill credit that could be used on a future order.

      Gardens Alive

      Date: 10/11/2022

      ********************, I attempted to locate your order placed with ******* in 2021 but was unsuccessful. I did locate an order that was placed with Dutch Gardens on 05/20/2020. If you can provide additional information (order number, account number), I will be happy to issue a goodwill credit that you can use on a future order.

      Sydney

      Date: 10/11/2022

      My order number is **SSN**0. Order date is 2-11-22.

      Sydney

      Date: 10/23/2022

      Update: ******* sent my 2 items out of my order that I did not receive previously. One dead as a doornail Butterfly **** and Oxalis BULBS instead of the potted plant it was supposed to be, and they NEVER issued me a "goodwill credit" like they promised to do for all of my other dead items. Their word is USELESS! DO NOT BUY FROM *******!!!!!! Do yourself a favor and toss their catalogs in the trash where they belong. How stupid to not understand you can get a lot more of a customer's money if you actually stand behind what you sell. THAT WAY THEY COME BACK TO BUY YEAR AFTER YEAR!!!! *******, take me OFF your mailing list!!!!!!!!!!
    • Review fromDaniel P

      Date: 08/23/2022

      1 star

      Daniel P

      Date: 08/23/2022

      DO NOT GIVE THIS COMPANY YOUR MONEY. I made a $100 purchase in 2021 for flowers, which never arrived. I pursued the company for a refund, and was told that since they were being sold to another company, my refund could not be processed and could only be refunded by the new owners. The new owners refuse to return my money. I filed a complaint with Tyra Lee at the Indiana Attorney General office, which was an absolute waste of time. The company will not refund my money, even though I have receipts, correspondence, and proof of the theft. Gardens Alive is the scum of the earth. Take your business elsewhere. Do not give these bottom feeders one red cent.

      Gardens Alive

      Date: 10/11/2022

      Thank you for your feedback, I see that this issue should now be resolved. Please let us know if we can be of any additional assistance.

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