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Customer Review Ratings
Average of 6 Customer Reviews
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Review fromSheri F
Date: 06/12/2025
5 starsI would recommend Dutton Plumbing to all of my family and friends. **** and ****** answered all of my questions and were very professional. They gave me a very reasonable price and their work was worth every *****. I'm so excited to use my brand new shower and toilet. Highly recommend.Review fromBob J
Date: 06/12/2025
5 starsThese guys are great. I had an issue with my toilet line the day before I was heading out for vacation. so I called Duttons plumbing and they were out here that day wrote me up a quote for free and got they got the job done that day as well.Review fromRonnie M
Date: 06/12/2025
5 starsDutton Plumbing came out for our leaking shower! They were very informative and prompt on what the issue was and how to resolve it! Upon providing a very hard to beat estimate I decided to give them a shot, best choice Ive made in a long time! I, and all of my family will be using Dutton for our Plumbing needs from this point on!Review fromChelsea B
Date: 06/12/2025
5 starsQuality, affordable work. 100/10. Will hire for my plumbing needs every single time.Review fromRebecca P
Date: 06/12/2025
5 stars****** and his team were efficient and professional. They diagnosed my water heater issue and got it replaced all in the same day! Will definitely be using them again for any plumbing issues!Review fromAnna K
Date: 06/11/2025
1 starAnna K
Date: 06/11/2025
Dutton Plumbing performed a pump and bladder replacement for my parents. Unfortunately, the plumbing company purchased one of the cheapest pumps available, and according to the individuals who did some work on my parents' well following the first repair, Dutton charged my parents $4,000 for a $1,400 job and said the pump that Dutton purchased regularly fails.We don't mind paying more money for a quality job with quality materials. I'm sure the individuals were nice and they were able to get to my parents quickly, but because a premium price was charged for a job completed with the lowest level of materials, we would recommend contacting someone else.
Dutton Plumbing, Inc.
Date: 06/12/2025
We appreciate your feedback regarding your parents' recent plumbing service with our company. However, we feel compelled to address several points in your review to ensure accuracy and transparency.- We provided your parents an estimate for a higher-quality pump, but they opted for the current one due to uncertainty about replacing their 60+ year old jet pump system. This decision was documented, and we have proof of their denial of the upgraded estimate. - The $4,000 price tag wasn't solely for the jet pump replacement. It included: * Replacement of the well tank * Re-piping of a 9-10 foot area * 16 hours of labor of a 2-person crew for both tasks -Our team worked diligently to complete this complex job efficiently, ensuring minimal disruption to you parents' daily routine.We stand behind our quality products and services, offering a **3-year warranty** on the installed equipment- a testament to our confidence in our work.- *********** prioritizes transparency, quality, and customer satisfaction. We believe our approach sets us apart from others in the industry.Given the inaccuracies and biased nature of your review, we respectfully request that you remove this review from the Better Business Bureau website. We believe it misrepresents our company's values, pricing, and services. A fair assessment would consider all facts, including the documentation and warranties provided.
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