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Business Profile

Mufflers

Indiana Mufflers & Brakes

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Heather B.

    Date: 06/12/2025

    I was having issues with my car, which brought me to economy brakes and muffler. I was advised that I would need to leave my car for the mechanic so it could be properly diagnosed. After a week of having my vehicle the mechanic was unable to diagnose the issue. I was left to take my car back so I can get to and from work. They demanded I pay for a diagnostic fee without the results. After much confusion and refusal to pay for a diagnostic test without the results they told me I could bring my car back for an extra fee of $25 on top of the diagnostic fee for putting my car back together and me taking it. I did in fact bring my vehicle back where they had my vehicle for another three days before I was told I needed a fuel pump. I agreed, and paid in full. To my surprise a month later my car broke down and needed to be towed. Once to a new mechanic, I was told again I needed a new fuel pump. I explained that I just had my fuel pump replaced and that couldnt possibly be the case. It was. My fuel pump was never replaced and I was blatantly robbed. After making a ****** and ******** review, expressing my concern I was harassed and bullied by the owner. My phone number and address have been publicly posted. They have tried to humiliate me by making up stories expressing that I left my car there for a week because I could not afford to pick it up. They lie about everything and are con artist. They saw a woman coming to the establishment and took full advantage of me. No work was performed to my vehicle yet I was charged hundreds of dollars. Months later I now have the boss of the establishment making comments about me through social media. They are bullies, and cannot handle the truth. They are disgusting and a disgrace.

Indiana Mufflers & Brakes is NOT a BBB Accredited Business.

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