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Business Profile

Medical Doctor

Centers for Digestive Health

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Doctor.

Complaints

This profile includes complaints for Centers for Digestive Health's headquarters and its corporate-owned locations. To view all corporate locations, see

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Centers for Digestive Health has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/17/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On June 17th, I called Centers for Digestive Health, ********, IN for a colonoscopy procedure that I was schedule for the next day after calling over 10 times to their scheduling office. After no assistance from the staff their and receiving contradicting information from every person I spoke to someone. My wife had to intersect and pick up regarding information and confirming appointment for this procedure, she received no actual information from this medical facility either. She then went online to their website and noticed that they do not have a proper website with working links. She noticed that the privacy policy, HIPAA policy, and terms of use are invalid (null) on their website (************************) leaving us to wonder; if they are an actual business or scam because of the disclosure not being posted on their website. My wife looked further into their corporate which MODMED Modernizing Medicine tried to reach out but no luck either. If this is a scam, please notify us immediately because we had to reschedule my procedure.They claim to have excellent customer service, adequate professional employees, and certified doctors but after my ordeal with them. It leaves me to wonder if they are proper licensed business or just operating without a proper license.

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