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Business Profile

New Car Dealers

City Volkswagen of Highland
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BBB Accredited BusinessB+Rated by BBB

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1

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Review Details

  • Hector T

    Date: 04/30/2025

    I do not understand how a used truck listed for $8.000 had a final sale price of 1$11,400. I would like officlal explanation for the $3.000 dollar increase.The vehicle had paint cracking off the front right fender that I will have to have professionally painted, in addition to the truck bed was never shown to me until the close of the deal which had I seen the condition I would never had agreed to purchase the vehicle. I asked that the bed cover be removed as part of my agree to purchase and I was told no. I asked that a beacon light be removed as part of my agree to purchase and it was not removed.This was a cash sale using a check from Navy Credit. It was clear they were taking full advantage of getting as much money from the check as possible. It also obvious this was the case from the high pressure upsales made during the signing of the paperwork.I went to City Volkswagon with the expectation that I would not be walking in a shady used car ************** combat veteran, this was the first time I felt like I had been taken advantage of by a car dealer.

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