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Business Profile

Handyman

Devins Handyman Services LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** from *****'s HandyMan Services gave me a quote of $11,766.79 to remodel three of my bathrooms on 09/24/2024. I gave him a check for $6,000.00 on 10/14/2024 as a deposit. He started the work that day. On 11/05, he didn't show up - when I messaged him asking where he was, he responded saying his grandfather passed away but he would come back on 11/06. On 11/06 he again didn't show up. When I messaged him, he said his flight was delayed. I didn't hear back from him until 11/08 - he said his truck was in the shop but he would show up and finish the job. He apologized and said he would give us part of the money back until he was able to come back and finish. He stopped responding after that. I have called him multiple times a day to the 2 phone numbers that I have for him and the calls go straight to voicemail. I also have messaged him and he won't return any of my calls or respond to any of my messages. I bought 9 boxes of vinyl flooring for the three bathrooms - he used almost 7 boxes for 1 bathroom. I would like him to refund me the money for the jobs that he did not complete, for the flooring that I now have to buy more of to complete the other 2 bathrooms, and for part of the dumpster rental (I paid an extra $224.70 for the dumpster to sit there waiting for him to come back to finish the projects).

Devins Handyman Services LLC is NOT a BBB Accredited Business.

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