We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Daniels Automotive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/25/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 24th I contacted ******** Automotive about diagnosing and fixing my 2009 Traverse I told him to go through everything and make sure it's mechanically sound and then fix it I got a call back from him Friday April 1st telling me that the timing chain is broke I asked him if that was everything and if I should get a new motor for it he said no it does not need a new motor that is all it needs is the timing chain and you should be good to go so he talked me out of putting a new motor in it that they fully inspected it and this is the only problem they fixed it and called me to come pick it up and pay $3,600 on Friday April 11th said everything was good to go there is nothing wrong with it on Friday April 18th it blew up on me on the way home from work I had them take it back in and diagnose and see what they can do to help me out saying they are the ones that told me what was wrong with it and said that was it and I was good to go well after they diagnosed it they said it blew a piston through the block and it needs a new motor and there is nothing they can do to reimburse me on anything he actually told me it ***** to **** and laughed at me when I tried to explain that there has to be something he told me you expect me to know what's wrong with the inside of a motor and I told him yes that is what I pay you to do is inspected and that is when he laughed I asked him what I owe him for this other inspection he said nothing and then I asked him to leave the car outside he agreed on it and said he would leave the keys in it he locked the keys in the car out of spite have text messages from his worker admitting it was to be a d*** quote for quote words the coworker said in the text I feel I'm entitled to be in reimbursed for my money and or motor to be put in I have yet to get a receipt for anything willing to send any paperwork that may help

Daniels Automotive is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.