Reviews

This profile includes reviews for Klipsch Group Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Klipsch Group Inc

  3502 Woodview Trace #200 Indianapolis, IN 46268-3181

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  Klipsch Promedia Sales

  3700 Hwy 32 North Hope, AR 71801

Review Details

• Review fromkyle a

  Date: 05/08/2025

  1 star

  kyle a

  Date: 05/08/2025

  Extremely Disappointed Faulty Product and Rude Support I bought the Klipsch RA-26FA ground speakers expecting premium qualitywhat I got was a defective unit right out of the box. One speaker had no sound coming from the woofer or tweeter at all. After trying different connections and confirming it was the speaker, I reached out to Klipsch support hoping for a quick resolution.What I received instead was confusing, slow, and incredibly unhelpful communication. After a few back-and-forth emails that did nothing to resolve the issue, I tried calling. Their help desk told me not to call anymore and insisted I stick to email supportwhich would be fine if email support was remotely ********* one seemed interested in helping or even acknowledging the issue beyond canned responses. For a company that markets itself on sound quality and performance, Klipsch seriously let me down on both the product and customer service side.Avoid this modeland honestly, think twice about Klipsch if you expect any support after purchase. Terrible experience from start to finish.

  Klipsch Group Inc

  Date: 05/12/2025

  Reached out to apologize and found out the speakers had already been returned. Sorry we weren't able to recover this one.

• Review fromMattias H

  Date: 10/10/2024

  1 star
  Trash stereo systems with almost non-existent customer service. More than one year after purchase I finally received a replacement system for the one I bought that almost never worked, and now one month in and it has stopped working as well. This is insane.

• Review fromJames P

  Date: 12/01/2023

  1 star

  James P

  Date: 12/01/2023

  When my speaker set order was delivered from Klipsch.com to my address the delivery person didn't leave it in my building office with the Manager, as i wasn't there to receive it, who was present and in the office right by the main building entry door, but ACTUALLY left the box outside my door for anyone to steal!!! Luckily, a neighbor I trust saw it and kept it for me safely until I arrived home.DON'T ORDER ANYTHING FROM KLIPSCH!!!

  Klipsch Group Inc

  Date: 12/04/2023

  Klipsch would not be able to control where a carrier delivery driver leaves a package. We use ***** and you can set up delivery preferences for your address here.**********************************************************************************************************

• Review fromTodd N

  Date: 09/14/2023

  1 star
  I have bought older Klipsch speakers that were great but now there product *****

• Review fromNicholas B

  Date: 06/07/2023

  1 star

  Nicholas B

  Date: 06/07/2023

  Purchased a $500 cinema 600 sound bar From Amazon. Also purchased additional surround sound speakers from ***********. The sound bar is maybe one year old and is hardly ever used because we are never at home the same problem happened to me on many other forms the sound bar just doesn't power on anymore out of nowhere completely out of nowhere. We have emailed customer service and provided all the requested information and just like everybody else they will not respond they don't answer the phone and it's we've lost our money. I highly do not recommend this brand at all and companies that do this to their customers need to be put out of business. I'm now stuck with an $800 soundbar and speakers that only work with that sound bar and so what I gotta go spend another 800 on another one yeah that's exactly what they want me to do keep pumping my money into their pockets.

  Klipsch Group Inc

  Date: 06/08/2023

  We were not able to process a refund because the item was not purchased directly from ** so we were unable to accommodate, but a warranty claim process has begun to assist with replacement.

• Review fromBill M

  Date: 06/02/2023

  1 star
  Spent **** dollars for powered tower speakers and a subwoofer. ******* in the towers went out in 3 years and they did send me a new one. It lasted 2 years and now its out. So now it is out of warranty, the towers are discontinued, and parts are discontinued. Apparently we need lemon laws for klipsch products.

• Review fromMichael M

  Date: 04/09/2023

  1 star
  Products are designed to fail after 1 year. But that isn't the only issue.The device does not save settings (dialog boost, volume, bass boost, etc) every time the device power cycles all of the settings are forgotten.The remote has a 25% chance of actually working, but only after completing a rare and bizarre ritual of waving the remote in every direction except towards the speaker. It also eats through batteries on a monthly basis.The sound quality of the system is subpar, for $500 you get sound quality barely above that of your TV, the bass output is incredibly weak and almost not noticeable.After 1 year of light use (and never having moved the product from its original location) the product simply failed to turn on again. Frantically pressing the power button on the remote (not on the device) will get a little red light to briefly appear and the speaker will meakly attempt to play half of the available audio while the other half comes out in a pained groan as if the speaker was struggling to produce sound and it caused it physical pain.Klipsch is Krap!