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Business Profile

Band Competitions

Drum Corps International (DCI)

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/13/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased tickets to 2024 Northwest Music Games ******** to see our son perform with Columbians. We purchased the tickets only to see Columbians, but as soon as we were seated the announcer stated that Columbians would not play due to a health and safety issue. This turned out to be heat stress for some of the performers due to their bus air conditioning malfunctioning. It was over 100 degrees in ********* that day. We left the stadium within minutes to help our child and the other performers. We wrote DCI asking for a refund under the circumstances. We realize the tickets were non refundable but we paid $180 and did not see any of the show. We were hoping that due to the nature of the emergency they might offer us a full or partial refund in spite of the policy. We never heard back from them directly.

Drum Corps International (DCI) is NOT a BBB Accredited Business.

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