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Business Profile

Bathroom Remodel

The Bath Authority, LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • Liz A

    Date: 06/12/2024

    ********************************* sold us a project last Thursday , the following Monday he cussed my husband out over text and that day we decided to cancel. Two days later, today (06/12/24) he STILL authorized $5500.00 to be taken from our account even after we cancelled. We had to change all of our bank info because this person has been deemed untrustworthy. Dont waste your time, they treat their customers like s***

    The Bath Authority, LLC

    Date: 06/17/2024

    Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at ************** or ******************************************* We value your business and are committed to ensuring your experience with Universal Windows Direct is positive. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

  • Kevin D

    Date: 03/16/2024

    Price was great and loving the new tub and surroundings on the wall. Great team and the installers were great too.

  • Sarah B

    Date: 06/13/2023

    I wanted a quote to change my shower from a bathtub. A very nice gentleman came out to give me a quote. The price was not what I was expecting, and I let the guy know I could not afford it The next week I got over 12 phone calls from this company from different individuals trying to come make an appointment to sell me this service and tub. Each one I told them I could not afford it and to not call me again. I was told I was put on the do not call list. I still am getting phone calls from them even though Ive been put on the list. The company is borderline harassing when it comes to business with them.

    The Bath Authority, LLC

    Date: 10/25/2023

    *****, we are truly sorry about the multiple calls from our time after you expressed your financial circumstances and that you are not interested at this time. We will be sure to share this feedback with our team to ensure we improve our customer satisfaction moving forward.

The Bath Authority, LLC is BBB Accredited.

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