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Business Profile

Concrete Contractors

Mattingly Concrete, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Contractors.

Complaints

This profile includes complaints for Mattingly Concrete, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Mattingly Concrete, Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/23/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Mattingly Concrete was hired to replace an asphalt driveway with a new concrete driveway. There is a culvert in my front yard that drains water away from the homes on this side of the street. The culvert was planted with grass and is mowed through the summer months. Mattingly has dumped thier ecxess waste concrete into this culvert creating an unsightly mess.

    • Initial Complaint

      Date:04/09/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      March 17,2023, I made an agreement w/ Mattingly Concrete to removed/repour my porch, 4 sets of steps, sidewalk and patio & paid Mattingly $2,000.00 diagram and complete the job.Work on May 18,2023; constructing the forms for the porch, sidewalks, steps and patio. May 19, 2023 they poured the concrete. 3/20/23 they removed the forms. The forms did not follow the sidewalk diagram the panels did not match up with the front porch creating off-set of 5 inches, involving 5 sidewalk panels. The Operations VP said they would re-form & pour to correct the problems. They also told me they had made my front porch 7 inches wider than the diagram. Throughout the inspection, I identified many problems with the corners of the 3 sets of steps and the edges of the sidewalk. **** said I was being too picky and that the dirt and flowers would hide much of these problems. He agreed to send out a semi-retired employee to patch the corners. I did not pay the balance of $9,995.00.The repairs ended up creating even more problems. The 5 panels of sidewalk concrete that were repoured to correct the first problem were a different color. The patch work looked like a glob of concrete was added to the corners. They stated they could not guarantee the concrete color from one pour to the next, Since the correction was due to a problem they created this wasn't my fault; I wanted them to remove the sidewalk/correct the problem. After many discussions, Mattingly offered to coat the concrete. However, I would need to recoat every 2-3 years. They would pay for the coating & two applications. This was not an option as the coatings peeled/discolored over time. The from porch was also 7 inches deeper than the specs. I had to pay ***** Iron $1,200.00 to retrofit my original wrought iron railings. Mattingly refused further talks, referred me to their attorney, who would not respond. I still owe $9,995. I want a refund because to need to have the problems fixed.

    Mattingly Concrete, Inc. is NOT a BBB Accredited Business.

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