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Business Profile

Medical Billing

Asheboro Emergency Physicians

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Billing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/10/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In September of 2022, I was seen by ******** Hospital for a broken left leg. Surgery was performed and I was sent home. I have BCBS state insurance. Fast forward to present time, I am seeing an account turned over to collections from an Asheboro Emergency Physicians that according to *************************, was responsible for the billing from their emergency department at that current timethey no longer use them anymore according to *************************. After multiple calls between the hospital, Asheboro Emergency Physicians, my ************** and AmeriFinancialI have had next to no help. This bill sent by Asheboro Emergency Physicians was never received by myself or my insurance. I have verified multiple times and neither have received it. Asheboro Emergency Physicians claims they sent multiple reports of the bill but my insurance never received anything. Now when I call Asheboro Emergency Physicians, they claim the account is closed and there is a zero dollar balance showing. On the contrary, when I now am reaching back out to AmeriFinancial, they are claiming the account is still active and they are still wanting their $809 plus an additional $57 for their fees I think they call it? AmeriFinancial are telling me that the account says zero dollar balance on Asheboro Emergency Physicians end because it has been turned over to collections. I requested a paper copy of the bill to be sent via mail to my address over two weeks ago from AmeriFinanfial on the 26th of July 2024 and have still NOT received anything. My insurance sent me an entire list of what was billed to them and not a single piece is from Asheboro Emergency Physicians or for $809. I am needing help in getting this resolved and someone actually knowing what is going on who can legibly speak English. Can anyone help me?

Asheboro Emergency Physicians is NOT a BBB Accredited Business.

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