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Business Profile

Motorcycle Insurance

CarrierHQ, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Insurance.

Complaints

This profile includes complaints for CarrierHQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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CarrierHQ, LLC has 2 locations, listed below.

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    • CarrierHQ, LLC

      155 E Market St Ste 220 Indianapolis, IN 46204-1442

    • CarrierHQ, LLC

      PO Box 306 Toledo, IL 62468-0306

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/05/2024

      Type:Sales and Advertising Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We purchased 2 brand new Carrier united which were installed on 12/02/2021. The downstairs united we have already had to replace the Compressor. There have been several others issues with these unites etc. leaking Freon in one and had to be repaired and all new Freon put in unit. And now here we are having to put in a new compressor in the upstairs unit. Unit was ordered almost 2 weeks ago with no ETA of when it will be shipped. I have never had so much issues with a company. Carrier is not a small company. These are brand new units and this is whole issue!!! We should not even be having this conversation!! So crazy! Our power bill will be through the roof. Upstairs has been so hot these past weeks I hope things do not ruin.

    CarrierHQ, LLC is NOT a BBB Accredited Business.

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