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Business Profile

Motorcycle Insurance

CarrierHQ, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Insurance.

Complaints

This profile includes complaints for CarrierHQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CarrierHQ, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • CarrierHQ, LLC

      155 E Market St Ste 220 Indianapolis, IN 46204-1442

    • CarrierHQ, LLC

      PO Box 306 Toledo, IL 62468-0306

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Complaint type

    • Initial Complaint

      Date:07/05/2024

      Type:Sales and Advertising Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We purchased 2 brand new Carrier united which were installed on 12/02/2021. The downstairs united we have already had to replace the Compressor. There have been several others issues with these unites etc. leaking Freon in one and had to be repaired and all new Freon put in unit. And now here we are having to put in a new compressor in the upstairs unit. Unit was ordered almost 2 weeks ago with no ETA of when it will be shipped. I have never had so much issues with a company. Carrier is not a small company. These are brand new units and this is whole issue!!! We should not even be having this conversation!! So crazy! Our power bill will be through the roof. Upstairs has been so hot these past weeks I hope things do not ruin.

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