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Business Profile

Moving Companies

Busy Bee Movers, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sharon T

    Date: 10/14/2022

    This is a tale of a 2 moves. Move 1 house to apartment and storage area in December. The two movers were great. Super careful and fast. We knew we were moving again in August when the new house was done and we planned to request them again. Move 2 - apartment and storage to new house. Horrible! We called and scheduled the move and she asked us if we wanted the same guys and we said yes. Moving day arrived and no one showed. Called Busy Bee and they clearly didn't have it on the schedule. Movers showed up an hour and a half late and they indicated they were pulled from another job. The move took 2 1/2 hours longer than the first time. The damage to our belongings was in excusable. The dining room table was scratched and gouged. The top and the legs. They didn't cover it in the truck and piled stuff on and under it. $900 to have it refinished. They literally dragged our 3-month old king size mattress on the sidewalk. They complained how heavy it was and one guy clearly couldn't lift it. His end dragged the ground and the mattress has holes on the corner, dirt on the top and mulch embedded in the side! Finally they managed to put a 20" scratch on the front of our 1-year old dryer. They acknowledged they caused the damage and took pictures of it. The guy said, "That's what insurance is for." So we called and the owner said to file a claim and send pictures. What they don't tell you is that if you don't purchase high value item coverage the damage payout is 60 a pound! It's buried in the contract you sign day of move. Damage payout $200. BEWARE! They don't stand behind their work even when they freely admit they caused the damage!

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