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Business Profile

Payment Processing Services

J. S. McKee, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/10/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Invoteq call center has repeatedly violated our peace with unwanted and unsolicited phone calls. We demand they stop calling us. We will be reporting them to Federal and ****** law enforcement authorities.

    Business Response

    Date: 01/11/2024

    This business owner reached out to us Monday to let us know about these calls.  As soon as we received his email, we immediately called him back to find out what was happening.  We then called the marketing service to tell them to remove his number & not call anymore.  As far as we know, he hasn't received any calls after that.  But as soon as we were notified, we called/emailed/texted that service and said to remove him.

    Customer Answer

    Date: 01/11/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined the response paritally resolved my complaint.  For your reference, details of the offer I reviewed appear below. 

    [Provide details of why you are not quite satisfied with this resolution.]

    I received yet another call after our conversation. I realize it may take time to clear our number from your call center(s), so it's somewhat understandable to take another unwanted call. However, the calls have stopped, so this should resolve the issue and close the case, pending our monitoring of inbound calls. 

    Regards,

    *********************


J. S. McKee, LLC is NOT a BBB Accredited Business.

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