Property Management
Kirkpatrick Management Company, Inc.Headquarters
Reviews
This profile includes reviews for Kirkpatrick Management Company, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 5 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLeslie F
Date: 06/17/2025
1 starLeslie F
Date: 06/17/2025
I contacted them about trash in my neighborhood and houses without working garage doors that use a tarp instead of a door. No response. The *** members do nothing either. They tell me to join the board because they don't want to do anything. I should not have to pay the *** fee. They do nothing. This is a scam.
Kirkpatrick Management Company, Inc.
Date: 06/27/2025
We appreciate the opportunity to respond to the recent complaint filed against our organization. We take all feedback and concerns seriously and are committed to maintaining transparency, accountability, and a high standard of service.
In this particular case, the complainant has made claims alleging financial mismanagement and poor service. We would like to clarify that our Board of Directors has thoroughly reviewed these allegations, both in this most recent instance and on previous occasions when similar claims were made.
To date, no evidence has been presented by the complainant to substantiate these accusations. After careful and diligent internal review, including a full review by the Board, we have found no indication of financial mismanagement or misconduct. Our financial operations continue to be overseen by established protocols and regularly audited in accordance with regulatory and ethical standards.
While we remain open to constructive feedback and legitimate concerns, we must also ensure that time and resources are used responsibly and in the best interest of our mission and community.
Tony Ficarra
Community Association ManagerReview fromAlan H
Date: 04/26/2025
3 starsAlan H
Date: 04/26/2025
We contracted with KMC for about 2 years and service was average at best. We selected another firm and KMC has slow-played providing requested routine information to our new Management Firm. It has the feeling of getting out of a timeshare. It is pretty obvious their goal is to sabotage our transition.
At this writing it has been 20 business days since we gave formal termination notice and we have not received anything other than an email stating we might receive something in 2 weeks.Kirkpatrick Management Company, Inc.
Date: 06/26/2025
Thank you for your comments regarding the policy for transitioning to a new management company. Per legal documents, there is a thirty (30) day turn-over period after the formal termination of management is received. According to our records, information was being provided to you new management company within 25 business days. Transitioning can be an emotional time and we at KMC take pride in guiding everyone through this process. We are sorry you felt we were not completing our process within a timely manner.Review fromVanessa M
Date: 01/07/2025
1 starVanessa M
Date: 01/07/2025
Horrible. Lying continually. Money misappropriation, violates residents contracts, **** covers up their accountabilityKirkpatrick Management Company, Inc.
Date: 06/30/2025
We appreciate the opportunity to respond to the recent complaint filed against our organization. We take all feedback and concerns seriously and are committed to maintaining transparency, accountability, and a high standard of service. In this particular case, the complainant has made claims alleging financial mismanagement and poor service. We would like to clarify that our Board of Directors has thoroughly reviewed these allegations, both in this most recent instance and on previous occasions when similar claims were made. To date, no evidence has been presented by the complainant to substantiate these accusations. After careful and diligent internal review, including a full review by the Board, we have found no indication of financial mismanagement or misconduct. Our financial operations continue to be overseen by established protocols and regularly audited in accordance with regulatory and ethical standards. While we remain open to constructive feedback and legitimate concerns, we must also ensure that time and resources are used responsibly and in the best interest of our mission and community. Tony Ficarra Community Association ManagerReview fromConnie B
Date: 02/14/2024
1 starConnie B
Date: 02/14/2024
Kirkpatrick **************************** at North Pointe Bay has allowed the *************** ********* laps January 31, ****. Without a new policy in place. A letter (dated 2-1-****) of notification was mailed approx 2-10-2022 stating they "hope" to have a new policy in place by March 14, ****. I need to sell my Townhouse and can not because NO mortgage company will take the loan.Kirkpatrick was notified NOVEMBER 2023. These decisions have left me in peril.Kirkpatrick Management Company, Inc.
Date: 02/20/2024
We appreciate the user providing feedback regarding their experience. We always strive to make improvements and will use this information to adjust our customer experience.Review fromC. R
Date: 08/03/2022
1 starC. R
Date: 08/03/2022
The Kirkpatrick Management Company issued a warning letter to our family for leaving our trash can by the curb for less than 2-days while we were away for a vacation. When asked, they indicated the photo they took and the warning letter followed "routine" inspections and were "fully within the authority of the Board and management company." We also requested follow-up information about how long trash cans are permitted to be at the curb for pick up and rather than citing the rule, they simply referred us back to the covenants. Residents who pay nearly $1000/year for HOA support deserve slightly more professional treatment. Our family has had zero issues for 12-years in this neighborhood until this management company assumed responsibility. We have now had 2, both unsatisfactorily resolved. And all this does is detract from an otherwise healthy and happy residential experience.Kirkpatrick Management Company, Inc.
Date: 08/05/2022
At Kirkpatrick Management we pride ourselves on excellent customer service and strive to improve the overall health, wealth and condition of our HOAs. We are sorry you have had two unsatisfactory experiences with our company, but I can assure you this is an anomaly. As a Management company we only take action, such as sending courtesy letters for Covenant Violations, if we are directed to do so by your ***** of ********** In the Timberstone HOA, your governing documents state: No rubbish, trash or garbage containers shall be stored or maintained outdoors except for such temporary storage necessary for immediate pickup of the trash and, in the event, trash shall be stored in appropriate containers. We encourage all residents to get involved with their HOAs by volunteering to be on the ***** of ********* or other Committees. Respectfully *******************, CMCA, AMS, PCAM Kirkpatrick Management Company
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.