Reviews

Review Details

• Review fromJoshua M

  Date: 06/07/2023

  1 star
  Car was repoed last week , after a back and forth with the towing company which closed at 2 every day finally got a date to pick up the vehicle. Fast forward go to get it upon the person bringing me my truck he states get your brakes checked out nothing more nothing less and hands me a clip board to sign. I leave and about 1 to 1 1/2 miles down the road my brake lights come on abs lights and traction control light and my brakes grind a little bit as Im turning onto **************************** expressway. I immediately called tow company who says not on them contact park north , I call them and they send me an email that I must pay for all diagnostics and if femmes they were responsible than they will discuss reimbursement and repair options. Why am I having to pay out of pocket for an issue I didnt have till you all towed my vehicle and your employee states get your brakes checked. Something shady is going on here and its bs. Your towing company messed my truck up and now I have to pay to find out how bad!

• Review fromEVANGELIST NICOLE L N.

  Date: 03/22/2023

  1 star
  MY *** WAS ****CESSED BY THIPS COMPANY. THEY TOOK MY *** FROM A SCHOOL GROUND. AN HOUR LATER I PAID THE BALANCE TO MY FINANCE COMPANY SO THAT I COULD RETRIEVE ****************** COMPANY SENT THE RELEASE LETTER TO THIS PAR NORTH AMERICA TO RELEASE THE **** I CALLED LATER THAT EVENNING TO SCHEDULE A PIC-UP FOR MY VEHICAL AND I WAS TOLD BY THE CUSTOMER SERVICE REPRESENTATIVE THAT MY *** WAS NEVEWR ****RTED IN THE SYSTEM AS A ****CESSION!!! SHE THEN TOLD ME THAT IT COULDL TAKE UP TO 4 HOURS TO PROCESS THE PAPERWORK! ICALLED THE NEXT MORNING TO INQUIRE ABOUT THE PAPERWORK ANS I RECIEVED THE SAME ANSWER...NO ****RT OF ****CESSION. I THEN CALL THKE FINANCE COMPANT TO INFROM THEM OF THIS MATTER, THEN THE FINANCE COMPANY HAD TO GET INVOLVED. THE FINANCE COMPANY REPRESENTATIVE TOLD ME TO GIVE THEM AN HOUR THEN CALL BACK TO SCHEDULE THKE PICK-UP FOR MY **** I FOLLOWED THRU AND I WAS STILL LEAD IN THE *** CIRCLE. THE ****CESSION COMPANY WAS TRYING TO LOOK FOR INFORMATION THAT WAS PREVIOUSLY ****RTED TO THEM BY THE FINANCE COMPANY. I CALLED THE FINANCE COMPANY BACK THEY CALLED THEM TWICE TO GET THE **** ROLLING. FINALLY THE **** COMPANY GAVE ME A NUMBER TO THE HOLDING LOT HAT WAS 20 MINUTES AWAY FROM MY HOUSE. IT WAS THE SAME NUMBER THAT WAS GIVEN TO ME BY A ****, THE PERSON WHO DIDNT DO HIS REQUIRED PAPER FOR THE FINANCE COMPANY 2 DAYS!!!!!!! HE SHOULD BE FIRED!!!!!!!AFTER THE FINANCE COMPANY FORCED THEIR HAND, I CALLED THE HOLDING LOT WHERE MY *** WAS BEING HELD. I TALKED TO A ***** WITH THE MOST NASTIES MOUTH AND ATTITUDE FROM THE SAME NUMBER. SHE RAISED HER VOICE AT ME AND TALKED TO ME LIKE I WAS TRASH. SHE STATED THAT I NEEDED TO GET THERE BY 4PM TO PICKUP MY *** OR ELSE. IT WAS 3:50 PM! I STATED TO HER THAT I LIVED IN CENTERVILLE AND SHE ETOLD ME IT WASNT HER PROBLEM I NEED TO GET THERE OR EVERYONE WAS LEAVING!!!! ON TOP OF THAT I OWED THEM $200.00 FRO STORAGE WHEN STORAGE IS JUST $25.00 A DAY THE *** ONLY HAD BEEN IN STORAGE 1 DAY!!!!!!

• Review fromMichelle F

  Date: 03/16/2023

  1 star
  Worst company to deal with. My car was repossessed at 1130am..I corrected payment at 11:55am..they did not process my release paperwork until after 5pm, which meant the tow company was closed by that time. I had to wait until 8am this morning to call ***************************** to schedule a time to pick my car up, told I couldn't get my car until 12pm and am now being charged 150 dollars for storage fees. Both of these companies **** and they know what they are doing to people by taking 4+hours to process release papers. Honestly, a class action suit should be taken against them. Once payment has been made to rectify car loan, vehicle should be released immediately not held hostage. Should have zero stars !!

• Review fromEmily J

  Date: 10/17/2022

  1 star
  If we could leave no star review, we would.We have been calling for 5 days now and now answer, 5 days multiple time throughout the day and no voicemail available. Even tried reaching a live person through other departments and nothing. I even emailed to the recovery department and guess what?? No reply.We can not get an address of where the vehicle is located unless we get an appointment beforehand. So as of now, I am about to lose my property inside the vehicle all because they cant do their job. I am currently on the phone with PAR trying to reach anyone from customer service...and I am 27 minutes into it..This is the worst business. How do some companies stay in business?